Meet our Staff
Greg Brown
General Manager
Thank you for visiting our web-site. My name is Greg Brown and I am the General Manager at Serra Chevrolet in Southfield. I'm excited to be here in Southfield selling and servicing Chevrolets and all other makes and models. I've been with Serra Automotive since 1993 and I'm very grateful to be part of such a great organization and work with such talented people. Please call me direct for any automotive questions you may have. Thanks, Greg Brown
Jeremy Dixon
Sales Manager
My name is Jeremy Dixon and I am the sales manager here at Serra Chevrolet. I have been in the automotive industry for over 19 years and am extremely excited to be a member of the Serra Team. I would like to personally invite you into our showroom and experience the Serra difference. If you have any questions regarding the purchase or lease on a new or used automobile please call me directly at 248-354-6001 and I would be happy to assist you.
Joe Hill
Sales Manager
I have been in the automotive business over 18 years. I'm excited to be part of the Serra Chevrolet team and look forward to working with you. Please call me with any question you may have.
Vincent Sheehan
Director of Finance
Hello, My name is Vince Sheehan. I have been with the Serra Group since 2007. Out of college, I began work in the Aviation industry and entered the Automotive sector about 4 years ago. Following a successful stint in Sales, I found a comfortable niche in Finance. Getting you the best possible terms on your Lease or Purchase is my specialty, and helping you protect your investment is just an added bonus. I look forward to meeting you and helping you get into; as well as, protect that car of your dreams.
Rich Colling
Finance Manager
Richard Colling grew up in northern Michigan and came to the Detroit area in 1997 and started selling cars and has never looked back. Now at Serra Chevrolet the future looks so promising that he hopes to be here until retirement....many many many years.
Ed Zuzindlak
Used Vehicle Operations Director
I have been with the Serra family for just over a year now. In my short time here, I have gained a great deal of knowledge from my co-workers in various aspects of the auto industry. I strive for complete satisfaction from every customer that I help and look forward to meeting you. Make sure you look for me Sundays on the Detroit Lions sideline; I'll be the one holding the first down markers.
C.J. Jacobs
Sales Consultant
I have been here for over 11 years and love helping people find their dream car. I am very excited to be selling the Chevrolet brand and am considered the Camaro expert here. I love the Camaro so much that I bought one myself. Give me a call if you would like to schedule your Camaro test drive. At Serra Chevrolet, we have a huge selection of Camaros. I look forward to speaking with you soon
Bob Bence
Sales Consultant
My name is Bob Bence and I have been with Serra for five years. I manage the Internet department at Serra Chevrolet. I really enjoy my job of helping people get the right car for the right price. I have lived in Farmington Hills for 20 years and I have been married for 25 years to my wife Shari. I have three children. Chris started work at DTE after graduating from Michigan. My daughter is a nurse at Allegience in Jackson. My youngest son Tommy is a Junior engineering student at Michigan. You can reach me at 248-304-2895 or by e-mail at rbence@serrachevrolet.com
Michael Antior
Sales Consultant
Thank you for contacting Serra Chevrolet. My name is Michael Antior and I've been with the Serra organization for 10 years. I enjoy helping people find their dream car. Give me a call and I'll help you find the perfect vehicle to suit your needs. In my spare time, I love to golf. Stop in and share your golf stories with me and I'll share my double eagle story with you.
Kellie Tomlinson
Sales Consultant
Hello, my name is Kellie Tomlinson. I have been in the Automotive industry for over 11 years. I started selling cars in 2001 after leaving the Marine Corp. I recently moved back to Michigan where I grew up after living in the South for 15 years. I currently work with all of our Pre-Owned Internet Customers. I look forward to working with you on your New or Pre-Owned vehicle purchase. You can contact me directly at 248-304-2891, or by email at ktomlinson@serrasouthfield.com
James Lee
Sales Consultant
James Lee also known as THE CAR DOCTOR. I've been in the car business for 20 years in service, sales and leasing, and also auto detailing. Come in and see the Doctor, Dr. J the car doctor, and be treated like the King and Queen that you know you are.
Wanda Carter
Sales Consultant
Hello. Welcome to Serra Chevrolet. I have been in automotive sales since 2004. I enjoy the process of helping my customers go from thinking about getting a car to actually driving away in their new or previously owned car or truck. It would be my pleasure to assist you with the selection of your next vehicle. I look forward to speaking with you soon. You can reach me directly at 248 304 2868. Drive safely.
Russ Ormrod
Sales Consultant
Hello, my name is Russ Ormrod. My background is manufacturing, my passion is cars. I stumbled across car sales almost by accident over 4 years ago, and haven't thought about leaving since. I can honestly say that Serra should be the model for a dealership, only because I have worked for the competition. If you are looking for a no pressure sales approach with a consultant who is looking to help you find the car that YOU are looking for, then you have come to the right place. We are here to save you $$$. We will be glad to show you why Serra will be the last dealership you will ever visit!
Duane Hill
Sales Consultant
With 25+ years of expertise in sales and excellence in customer service, it is my pleasure to assist you in obtaining your vehicle of choice, and providing for a seemless and memorable shopping and delivery process. Please call to arrange a personal presentation, whether new or pre-owned; and know that I look forward to our meeting.
Andrew Haller
Sales Consultant
Hello, my name is Andrew Haller. I just started with Serra Chevrolet, but I have been in the car business for 14 years. I am married with 4 children. In my free time I coach Little League Baseball in Waterford. Send me a message, or give me a call or text at 248-882-6222. I will do my best to make your buying experience as simple as possible.
Bianca Van Meter
Sales Consultant
Hola! My name is Bianca Van Meter and I have been in car sales for 5 years. I like to work with people and have a fun, caring approach to car sales. Being a mother of two I can understand the needs and wants in a vehicle. Michigan State University is my alma mater and I also grew up in Southfield. I am right at home at Serra Chevrolet of Southfield. You can reach me directly at 248-304-2892. Go Green!
Lori Wild
Sales Consultant
Hey Hey my name is Lori Wild. I am beyond excited to be apart of the Serra Chevrolet of Southfield Family. This is my Rookie year and I would be honored to assist you in owning/leasing one (or more) of our AMAZING Chevy vehicles. My fortay is creating an authentic customer focused experience, saving you money and getting you into the product that best suits your needs and desires. I graduated from the University of Detroit Mercy where I played D1 basketball. I am into sports, fitness, and fun.
Give me a call to set up our appointment or even better stop in and see me. I'll give you the grand tour of our new State-of-the-Art facility.
Tyler Stanley
Sales Consultant
Hey there, my name is Tyler Stanley. It's awesome to be a part of the Serra Chevrolet Team. I consider it an honor to be able to help people get into the vehicle they have always wanted. Chevy is an amazing brand with something for everyone.
I have been selling cars for 1 year and I have loved every minute. My wife and I are welcoming our first child any day now. It's a boy. I played college Baseball and in 2011 I deadlifted 700 lbs!
I take the time to get to know all of my customers to ensure the best experience possible. Give me a call or stop in and see me.
Chase Bertrand
Lot Photographer/IT
Hello, my name is Chase Bertrand. I have been working a short time at Serra Chevrolet as the lot photographer and I have also been working with IT. My job mainly consists of updating and improving our website and Facebook page. I am very excited to be a new member of the Serra Chevrolet family.
Susan Richardson
Support Staff
I've been working for the Serra organization for over 3 years, starting in sales and now order and manage all of the vehicle inventory. It is my goal to have the best selection in town to better service our customers.
Sheryl Neville
Controller
Hello. My name is Sheryl Neville and I have been a member of the world class Serra Organization since 1992. My position here at Serra Chevrolet affords me the opportunity to interact with all employees and many of our loyal customers. I am a graduate of MSU and the proud parent of a current Spartan. If there is anything that I may be able to assist you with, please don't hesitate to contact me.
Michelle Urbanczyk
Sr. Office Assistant
Hi, my name is Michelle and I have been working for the Serra family for 5 1/2 years. I started out as a cashier and receptionist and gradually became a full time office assistant. My administrative duties are varied. I prepare dealer trades, enter new car inventory, accounts payable/receivables. cross trained for service cashier and receptionist. There is always something extra that comes my way on a daily basis.
Yvonne Rossi
Biller
My name is Yvonne Rossi. I have been with the Serra organization since January 2003. My main position is billing and title clerk. I do have other administative duties that keep me very busy. I love my job and the people I work with.
Julie Marrosu
Warranty Administrator
Hello, my name is Julie Marrosu. I have been working here at Serra Chevrolet for about a year now and I love the people I work with. I started out as a service cashier and now I am still currently the cashier, but also the warranty administrator. I will continue to make sure that I can give you complete customer satisfaction and assist you with any questions or comments you may have. I look forward to meeting you.
Jennifer Majors
Cashier
Hello my name is Jennifer Majors and I am new to the Serra family, but you can find me at the cashier desk happy to help you. I enjoy working at Serra Chevrolet, they have welcomed me with open arms and become my second family. I look forward to serving you.
Janice Avery
Cashier
I am a cashier in the service dept. My goal is to provide a positive, professional customer service experience to the most important people in our business... Our customers.
Don Tailor
Service Manager
Thank you for visiting our Serra Chevrolet website. My name is Don Tailor and I have been employed in the automotive service industry for 23 years. During that time I have worked for Pontiac, Buick, GMC, Oldsmobile, and Saturn. I also have experience with foreign makes Daewoo and Suzuki. I have received numerous awards for customer satisfaction and honors for my work with the AYES (Automotive Youth Excellence Standards)program. I welcome the opportunity to provide a service experience that is both fair and completely satisfying to all my customers.
Patrick Till
Asst. Service Manager
I have been working in the automotive industry for 10 years. I started as a lube technician and moved up through the service department. My experience in the industry has been with Pontiac, Buick, GMC, Oldsmobile, Daewoo, Suzuki & most of all Chevrolet. Over the years I have earned certifications for Service Consultant and Service Manager through General Motors. I have also earned multiple awards, including two top performer recognitions, through GM's Mark of Excellence programs. I have been happily married for 5 years and have two wonderful children to enjoy my time away from work with.
I am proud to work for the Serra Organization and for Chevrolet because I believe we have the best vehicle that Gm (or any other brand for that matter) has to offer as well as the best customer service to match. I look forward to having the opportunity to service your vehicle and to provide you with a pleasant experience any time you call or come in to Serra Chevrolet.
Robert McClain
Service Advisor
Having been in the automotive service industry for over 13 years, I have learned a thing or two about building and maintaining customer relationships. Enthusiasm and positive excitement are contagious and I will help you leave with a great experience.
Chris Girolamo
Service Consultant
My name is Chris Girolamo. I've been in the automotive business about 5 years. I've worked in various aspects of the dealership which gives me a well rounded outlook on the vehicle buying and owning experience. I am extremely passionate about automobiles as well as very knowledgeable. I would love to assist you with the purchase or lease of your new vehicle.
Scott Bruyere
Service Advisor
I have enjoyed working in the automotive industry for over 16 years. I have experience with Pontiac, Buick, GMC, Cadillac, Saturn, and my favorite Chevrolet. I look forward to providing you and your family with the best service experience possible.
Steven Staples
Courtesy Shuttle Driver
I retired after 30 years of service from GM and thought I was done with working. I came in for an oil change and left with a job. I love meeting and greeting all of our customers here and driving them to wherever they need to be. I look forward to meeting you soon.
Demetrius Jones
Service Consultant
I've been a Service Consultant for 15 years. I love helping and taking care of our customers.
Frederick Crump
Service Advisor
I have been in the automotive service industry for just under three years. I've only been with Serra Chevrolet for a month, but I must say, every day is the most exhilarating and fun-filled experience I have ever had at a workplace. Everyone is passionate about what they do- and it shows. It is truly a pleasure to be on the Serra Chevrolet Team.
Paul Fleisch
Parts Manager
I have been in the automotive industry for over 25 years. I am very excited to be part of the Serra Chevrolet team. I look forward to working with you on all your GM parts needs.
John White
Parts Consultant
Welcome to Serra Chevrolet parts department. I've been working in the Serra group for the last 10 years selling saturn parts. I look forward to working with you on all your chevy and gm parts needs today and in the future. In my spare time I like to tinker on my 71 monte carlo and go to car shows.
Johnnie Johnson
Parts Consultant
Hello, my name is Johnnie, happy and ready to serve you at the Serra Chevrolet Parts Department. I will use every resource to ensure that you, our customer, receive the right part the first time. Alongside our skilled service technicians, we look forwrd to helping you with any issue. I get excited just thinking about the new influx of GM accessories available now. If you have any questions, just ask for Johnnie, the "Parts Guy"
Brandon McNutt
Parts Consultant
My name is Brandon McNutt. I'm from Hartland, MI. I have always loved being around around cars and trucks. I'm looking forward to many more years with Serra Chevrolet.
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