David W
OAK PARK, MI | 2025 Chevrolet Equinox EVAugust 6, 2025I was pleasantly pleased with the option available for me to lease. The qualifying process was easy. I would have preferred for better communication from the sales representative.Response from Serra Chevrolet
August 7, 2025Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.Trinity C
FARMINGTON HILLS, MI | 2025 Chevrolet TraxAugust 4, 2025This was my first time buying a car, and I was honestly so nervous going into it. Everyone at the dealership was so kind and welcoming. They made me feel really comfortable and taken care of, and now I get to say I officially have my first car!! I'm super grateful for how smooth and supportive the experience was. Thank you!!Response from Serra Chevrolet
August 5, 2025Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!Keith W
DETROIT, MI | 2025 Chevrolet EquinoxAugust 4, 2025The dealership experience was great from start to finish.Response from Serra Chevrolet
August 5, 2025Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!Brenda S
DETROIT, MI | 2023 Chevrolet EquinoxAugust 2, 2025Very good 👍Response from Serra Chevrolet
August 3, 2025Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!Barbara D
LIVONIA, MI | 2024 Chevrolet BlazerAugust 1, 2025Nice peopleResponse from Serra Chevrolet
August 2, 2025Sometimes a simple compliment says it all—thank you! We’re proud of the team we’ve built and grateful you noticed their kindness.Marsha H
DETROIT, MI | 2017 Chevrolet MalibuAugust 1, 2025My service request was completed within one hour. I would like to see more senior discount offers.Response from Serra Chevrolet
August 2, 2025We’re glad to hear your service was completed so efficiently—getting you in and out within the hour is always our goal! And thank you for the feedback on senior discount offers; we truly value suggestions like yours and will be sure to pass it along as we continue looking for ways to serve our community even better.Wali C
SOUTHFIELD, MI | 2023 Chevrolet EquinoxAugust 1, 2025Excellent as always!Response from Serra Chevrolet
August 2, 2025That consistency means everything to us—thank you for sticking with us and letting us deliver excellence again and again. Here's to many more visits that live up to the "always" in your review!Gary N
BEVERLY HILLS, MI | 2025 Chevrolet Equinox EVAugust 1, 2025The salesman at Serra Chevrolet did his best to match the terms advertised on TV. The process was clean and simple.Response from Serra Chevrolet
August 2, 2025Thank you for recognizing our team’s effort! We believe in keeping things transparent and straightforward, and we’re glad your experience reflected that. It’s our pleasure to make the car-buying process feel as easy as turning the key—come back anytime!Robert G
LIVONIA, MI | 2017 Chevrolet VoltJuly 31, 2025Oil change was fine, but re-sealing of parking lot and lack of signs and lots of cones caused much confusion about how to enter service bay. Employees were not very helpful or concerned about helping me navigate - I almost turned around and went home.Response from Serra Chevrolet
August 1, 2025Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Kathleen M
ROYAL OAK, MI | 2025 Chevrolet TraxJuly 30, 2025Quick and straight to the point.Response from Serra Chevrolet
July 31, 2025We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Serra Chevrolet Southfield and we hope to see you again soon!
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