Meet Our Staff

Recent Customer: Benjamin W. Benjamin is an excellent salesman! He’s very kind, compassionate and knows his job. I would highly recommend him.

Thank you for choosing Serra Chevrolet of Southfield, Michigan! My name is Nathan, and I am from Detroit, MI. I am an Edinboro University graduate and former student-athlete. My interests include: playing basketball, boxing, lifting weights, shopping, movies, and traveling. As a former college basketball player, I understand the importance of doing whatever it takes to make sure my team wins, and I bring that same attitude to my sales position here at Serra Chevrolet. We want you to be a part of our Chevy team, and I promise to do my best to make sure you walk out of our dealership feeling like you just won a championship game!

For over 20 years, I have been selling cars and building lasting relationships with my coworkers and customers. Making people happy is something that I enjoy doing. I make sure everyone receives the attention they deserve and service that they can count on. Some of my accomplishments throughout my career include winning the Silver Elite award, the Mark of Excellence award, and being named Serra Chevrolet Top Performer for three years in a row. I’m from Southfield, MI and attended UCLA. Proud member of Second Ebenezer Church. I’m always up for a conversation about current news. Come in today and see me, and I will help you find a great deal!

Hi! My name is C.J. Jacobs, and I have been in the automotive business for 15 years, starting out as a porter and working my way up to Sales. Customers enjoy working with me because I always listen to their needs and provide them with honest service. Outside of the dealership, my free time is spent with my two sons and other family and friends. I lived in Brooklyn, NY before moving to Oak Park, MI. I am a graduate of Oak Park High and Ferris State. Enjoy playing softball whenever I have the time. My favorite sports teams are the Detroit Lions and the Tigers. Like to talk about cars and sports with my customers. Providing exceptional service to my guests is what I do best. I love to make them feel great about their purchase!

I'm a Sales & Leasing Consultant at Serra Chevrolet of Southfield. I'm originally from Macedonia. I hold a bachelor of science degree from Eastern Michigan University. I'm a big Detroit Lions fan! Besides my work, I enjoy discussing travel and sports – football especially. I'm fluent in Macedonian and English. My approach to work is built on honesty, loyalty, and helping people. I get along well with others and am always ready for a good conversation.

Hi, I'm a Sales & Leasing Consultant at Serra Chevrolet of Southfield. I've been in the automotive industry since 2016. I'm a Michigan native, a graduate of Warren Woods Tower High School, and a big fan of the Detroit Lions and Michigan football. I also enjoy traveling – I've been on several Caribbean cruises. In my free time, I like to cook and grill. I'm passionate about my product knowledge and dedicated to helping customers find the right vehicle.

As a Sales & Leasing hero at Serra Chevrolet of Southfield, I bring 8 years of experience to the table. Hailing from The Woodlands, Texas, my passion for sales and leasing is undeniable. I'm committed to delivering an easy-going and efficient experience, getting straight to the point. My character qualities of honesty and determination are reflected in my Mark of Excellence awards with General Motors. I'm excited to connect with you, and help put a new dream in the driveway,

My name is Russ Sink and i am a dedicated Automotive Sales Consultant at Serra Chevrolet with over 15 years of Sales experience. Known for a transparent, Low Pressure approach, I like to think that i specialize in matching families and commuters with vehicles that perfectly fit their lifestyles and budgets. When not on the showroom floor, I enjoy Bowling and Outdoor Activities and spending time with family. Stop by today for a seamless, hassle-free car-buying experience.

Hello my name is Brendan Dreist and welcome to Serra Chevrolet of Southfield! I joined the Serra Chevrolet team in 2016 as a lot attendant. After completing my Bachelors of Business Administration at the University of Michigan- Dearborn in 2021, I worked in our Business Development Center assisting our customers with their online vehicle inquiries. I then assisted with our pre-owned inventory of vehicles before eventually selling new and pre-owned vehicles. The automotive industry has captured my attention ever since I can remember and working here has been such a rewarding experience! I am known for being kind and dependable as well as happy to assist with your vehicle needs. Stop by and give us a visit today so we can show you the Serra Chevrolet difference!

Hello, everyone! I’m Patrick, a Service Advisor at the dealership. I’m from Royal Oak, Michigan. Since joining the automotive industry, I have met some of the best co-workers and customers who have become just like family. I pride myself on providing exceptional service to all of my customers. From the moment guests walk through our dealership doors, I’m ready to provide them with world-class service. I always put the needs of my customers first!

Hello! My name is Scott Bruyere. I have been in the auto industry for 27 years now; all with GM products. I believe that I was born to do this job. I'm known for being genuine and easy to work with. I look forward to meeting you and providing you with an exceptional customer service experience

Hi, everyone! My name is Randy and I’m a Service Consultant at the dealership. I have 25 years of experience working in this industry, and have been with the Serra organization since 2013. Serra treats its employees and customers with true professionalism. My priority is to help guests find the best options to suit their vehicle needs. Customers can depend on me to be straightforward, honest, and easy to approach. Outside of work, I love spending time with my wonderful wife, Rochelle, and our amazing children, Caitlin and Colin. One of my true passions is helping others any way that I can!

Customers trust me to provide quality service that they can depend on. I always put the customer first, and work hard to make sure their vehicle concerns are solved. Stop in today and let the Serra Chevrolet's service team take care of all your servicing needs.

Hello! My name is Bryon Lyons. I joined the auto industry three years ago, and have enjoyed working with our great team and our amazing customers. Everyone knows that I am a team player who is willing to go above and beyond to help others. I have a strong passion for providing excellent customer service, and am understanding of what is needed. I am from Detroit, MI and I studied at Eastern Michigan University. In my spare time, I like to work out and play basketball and football. I’m always up for a discussion about sports. Be sure to visit us today for high-quality service that you will love!

Hello! I’m Robert, a Sales Consultant here at Serra Chevrolet. I have been working in the auto industry for nearly 20 years, providing friendly service that customers can depend on. I’m from Kalamazoo, MI and am a graduate of Loy Norrix High School. My priority is always the customer. Listening to each guest allows me to understand what they need. I make sure our customers have the best options to choose from, and I always strive for customer satisfaction

Thanks for stopping by the Serra Chevrolet of Southfield website and taking the time to read my bio. I’m a Service Consultant who is always ready to provide quality customer service for my guests. You can rely on me for knowledge, honesty, and professional experience. I go above and beyond to make the process as stress-free and enjoyable as possible. Please don’t hesitate to reach out with any questions: I am always here to help!

Hi, I’m Caitlyn! As a Service Advisor, my goal is to make every visit as easy, honest, and stress-free as possible. I believe great customer service starts with listening, clear communication, and treating every customer the way I’d want my own family to be treated. What sets me apart is the relationships I build with my customers. I take the time to explain repairs in a way that’s easy to understand, keep you informed throughout the process, and always look out for your best interests. Whether you’re here for routine maintenance or a major repair, you can count on me to be transparent, dependable, and genuinely invested in helping you. I’m proud to be a three-time Mark of Excellence Award recipient and Bridgestone Pro Certified. These recognitions reflect my commitment to exceptional customer service and professional knowledge. I look forward to earning your trust and being your go-to Service Advisor for years to come!

Thank you for visiting the Serra Chevrolet of Southfield website. I look forward to working with you in-person and solving your vehicle needs. I take the time to listen to my guests and strive for customer satisfaction. Please don’t hesitate to reach out with any questions and concerns; I am always here to help.

Thanks for stopping to read my bio. I hope to meet you in person and earn your trust and business. When it comes to service, I go that extra mile for my customers time and time again. You can rely on me for honesty and integrity; I am here to help you get back on the road safely and with a smile!

Since joining the team here at Serra Chevrolet of Southfield, I have met some of the most amazing people who have become family. We take care of our customers and go that extra mile to ensure they leave the dealership completely satisfied. By listening to my guests, I can provide accurate information and the best options. I go that extra mile for each customer!

Welcome to the best dealership in town! At Serra Chevrolet, we pride ourselves on putting the needs of our customers before a sale. We only do what's in the best interests of our clients. You can depend on our service team to go that extra mile for you time and time again!

When you want service that you can count on, from some of the best technicians in the automotive business, you have come to the right dealership. Everyone at Serra Chevrolet Southfield works hard for our customers. You can depend on me to put your needs first.

As a Technician here at Serra Chevrolet, my goal is to handle your vehicle issues quickly, while ensuring that you get back on the road safely. You can count on me to put your interests first, and to do everything possible to provide you with exceptional service. My motto is that when the customer is satisfied, my job has been done right!

I believe in delivering a great experience to all of my clients. I have extensive knowledge pertaining to the Chevrolet brand, and continue to learn more about the technological advances that Chevrolet makes each year. Customers enjoy working with me because I'm friendly, informative, and patient. I always go above and beyond for our clients!

What does it take to master your craft? It takes dedication, extensive training, and a desire to always improve. Those qualities describe the entire technician team here at Serra Chevrolet of Southfield. We believe in getting the job done right, the first time around!

Working in the auto industry has been a great experience for me. I’ve met some wonderful people over the years, and learned a great deal. The Serra team takes pride in offering service that customers can count on!

Thanks for stopping by the Serra Chevrolet of Southfield website! I’m a technician looking forward to meeting you and solving your automotive issues. My top priority is ensuring you return on the road safely while repairing your investment. You can rely on me for transparency and straightforwardness at every step of the process. Your auto needs always come first. Please reach out to us anytime, so we can get the job done right!

Welcome! As a Fast Lane Technician, I’m proud to be part of the team helping to keep your car running smoothly. It brings me great joy to make sure all customers have a safe vehicle. So, whether you’re coming in for routine maintenance or something more complex, I’m here to help. I’ve been in the business for about five years now and am also a tire specialist. Originally from Detroit, Michigan, I’ve been recognized for my robotics knowledge. I’m a Power Rangers fan and collector who has amassed some pretty cool memorabilia and autographs. I also love classic cars. Known around here for my friendly, kind, and outgoing approach to this work, I look forward to serving you.

Joining the auto industry and becoming part of the team here at Serra Chevrolet of Southfield has been a great experience. I'm looking forward to meeting new customers and coworkers, providing quality customer service, and helping out as needed!

When you want service you can count on, this is the dealership for you. My automotive skills and knowledge allow me to provide customers with the best service. I go above and beyond to get the job done right. My priority is always customer satisfaction!

Welcome to Serra Chevrolet! My name is John White and I have been selling car parts since 1995. I began working with the Serra organization in 2000 – first with Saturn and now with Chevrolet. Customers can depend on me to get them in and out with the right products. I’m an easy-going guy who loves cars. In my spare time, I like going to car shows. Customers enjoy working with me because I’m always polite, knowledgeable, and honest.

Hello! Welcome to Serra Chevrolet of Southfield! We are a dealership that prides itself on offering customers the best service around. I’m an easy-going person who enjoys meeting new people and building lasting relationships. I am proud to work for the Serra organization, which treats its employees and customers like family. I’m from Monroe, MI and have been working at the dealership since 2005. Each day I use my exceptional communication and computer skills. I’m all about exceeding expectations and providing one-of-a-kind service!

For almost seven years, I have been dedicated to providing exceptional service in the automotive industry. I started out as a cashier for the Serra organization and have moved up to an Office Assistant/Warranty Manager. Customers enjoy working with me because I’m honest, energetic, funny, and easy to get along with. Making sure our customers are satisfied and have the best options are my goals. I am from Saint Clair Shores, Michigan, and I attended Specs Howard School of Broadcasting and Lawrence Tech University. I love being in the automotive industry and am working hard to continue growing within this business!

Hello! My name is Laurie and I have been working at the dealership since 2014, but my career in the automotive industry began 21 years ago. I have met some of the most amazing people over the years. I’m from Warren, MI. My priority is to provide our guests with accurate service that they can depend on. Seeing our customers leave the dealership happy, and with a smile, is what we strive for at Serra Chevrolet of Southfield!

Welcome to Serra Chevrolet! I have been with the dealership since 2013, and enjoy working with a great group of people. I have excellent computer skills, and pay close attention to detail. I’m always willing to help out whenever needed. The Serra organization treats its employees and customers with the utmost respect. Come in today and let us handle all of your vehicle needs!

Thank you for choosing Serra Chevrolet of Southfield to take care of your vehicle needs. I have years of experience working in the automotive industry, and am truly passionate about helping others. We have a great team here at the dealership that will go the extra mile for every customer who walks through our dealership doors. We believe in getting it right every time. You can depend on us for honest service and a simple process. Serra Chevrolet of Southfield is all about customer satisfaction!

At Serra Chevrolet of Southfield, we work hard to ensure that our clients get exactly what they need, minus all of the hassles. I am part of the Fleet Operations team here at the dealership. My priority is to keep a positive attitude, making sure my clients leave satisfied with their service. I grew up in Oak Park, Michigan, and graduated from Oak Park High School. Being a quick learner is one of my special skills. I love learning about new trades. In my spare time, I play volleyball and baseball. I’m a super fan of basketball. My favorite teams are the Detroit Pistons and the Golden State Warriors. Going to the movies and singing are some of my favorite pastimes, in addition to bowling and hanging out with friends. I look forward to working with you soon, and helping you get the products that you will love!

Welcome! Heather Randall is my name, and I aim to exceed your expectations! My automotive career began in 2013, and I joined the Serra Chevrolet of Southfield team in October 2022. Representing an incredible brand and working with the most amazing colleagues and guests feels excellent. Regardless of the situation, my top priority is to learn as much about customers as possible and to provide the information, friendliness, transparency, respect, and communication they deserve. Seeing you find the perfect vehicle is my goal. I’m the proud mother of two; my son is an Army veteran, and my daughter is a preschool teacher. I also have the most amazing grandson who warms my heart. I’m all about family! When it comes to my hobbies and interests, traveling is at the top of the list, along with relaxing and enjoying my free time. Some places I’ve visited include Texas, Georgia, Colorado, and Mexico. Please enjoy your time on the website, and be sure to reach out or stop by for the ultimate purchasing experience!

Hello! I'm an Internet and Sales Assistant here at Serra Chevrolet of Southfield. As one who is very helpful and understanding, I strive to meet your needs. Being kind and helpful is my strong suit. I'm passionate about being customer-focused. The customer will always come first. I'm also passionate about hiking and spending time with my family and my dog. Feel free to ask me anything about our inventory or services. I'm here to help!

I'm an Internet & Sales Assistant at Serra Chevrolet of Southfield. My role involves managing online leads, assisting customers with inquiries, and supporting the sales team. I'm detail-oriented and comfortable working both independently and collaboratively. I enjoy finding solutions and contributing to a positive customer experience. I'm proficient in various software programs and have a strong understanding of the automotive industry.

Hi, I'm the Assistant Internet & Marketing Manager for our Chevrolet and CDJR dealerships! I joined the team in May 2021 and earned my degree in Graphic Design from Wayne State University, where I discovered my passion for combining creativity with communication. Together with our amazing Internet Sales team, we're here to make your car-buying journey easy, informative, and enjoyable from your very first click, call, or message. Whether you're scheduling a test drive, asking questions, or exploring your options, we're committed to providing friendly, helpful service every step of the way. I love finding new ways to improve our online experience and helping customers connect with the right people. We look forward to welcoming you and helping you find the perfect vehicle!

I enjoy being a part of the group here at Serra Chevrolet. We are all like family. Each day I help get the vehicles ready for our customers. I am known to assist my coworkers wherever, and whenever, never, or wherever, I am needed.

Thank you for giving Serra Chevrolet of Southfield the opportunity to serve you! Our professional staff is dedicated to putting the needs of every customer first. We believe in going that extra mile for our guests, doing everything possible to ensure that they leave the dealership feeling completely satisfied!

I have been in the automotive industry for over 20 years, spending the last 6 years in management. Throughout my career, I've focused on building strong relationships, providing exceptional customer service, and helping customers make informed decisions throughout the vehicle purchasing process. My experience in both Sales and Finance has given me a well-rounded understanding of dealership operations and the importance of creating a positive experience for every customer. I take pride in leading by example, supporting my team, and helping both our customers and dealership succeed. Outside of work, I enjoy spending time with my wife and two daughters, golfing, following Detroit sports, walking my dogs, and listening to music, especially the Grateful Dead- who’s spirit of community and connection has always resonated with me.

Welcome to Serra Chevrolet! My name is Mike Daoud and I would like to thank you for letting us provide you with a one-of-a-kind experience. I started my automotive career in 2006 & joined Serra Chevrolet in 2019. I have been in management for over 5 years, I absolutely love my role and love helping customers in every way possible. Prior to management I was in sales for over 10 years, I try to be a positive influence on others and am always available to help out. Customer satisfaction is most important to me! I will go above and beyond to make our guests feel happy about their visit here. I give all of my customers the best options possible and help make the buying process an easier one. I am very easy going, helpful, and caring. I have built a good reputation for being a hard worker and extremely passionate about what I do. I am always determined to get the job done. The best part of my job is the interaction with our customers, and knowing that I have made a positive impact on their lives. In my spare time, I enjoy playing racquetball and bowling, watching football, doing outdoor activities, country concerts and traveling.