Meet Our Staff

Welcome to Serra Chevrolet. We have one of the best sales teams in the automotive industry. I have been working in this business for 15 years, and have the best customer base. I treat my customers just like family, and go above and beyond to help them get the products that they need and want. I’m from Oak Park, MI, and studied at Wayne State University in Detroit. Love to spend time with my wonderful wife, Andrea, and our amazing children, Justin, Marli, and Jenna. I’m a fan of all sports. Helping others is one of my true passions!

Recent Customer: Benjamin W. Benjamin is an excellent salesman! He’s very kind, compassionate and knows his job. I would highly recommend him.

Thank you for choosing Serra Chevrolet of Southfield, Michigan! My name is Nathan, and I am from Detroit, MI. I am an Edinboro University graduate and former student-athlete. My interests include: playing basketball, boxing, lifting weights, shopping, movies, and traveling. As a former college basketball player, I understand the importance of doing whatever it takes to make sure my team wins, and I bring that same attitude to my sales position here at Serra Chevrolet. We want you to be a part of our Chevy team, and I promise to do my best to make sure you walk out of our dealership feeling like you just won a championship game!

For over 20 years, I have been selling cars and building lasting relationships with my coworkers and customers. Making people happy is something that I enjoy doing. I make sure everyone receives the attention they deserve and service that they can count on. Some of my accomplishments throughout my career include winning the Silver Elite award, the Mark of Excellence award, and being named Serra Chevrolet Top Performer for three years in a row. I’m from Southfield, MI and attended UCLA. Proud member of Second Ebenezer Church. I’m always up for a conversation about current news. Come in today and see me, and I will help you find a great deal!

Hi! My name is C.J. Jacobs, and I have been in the automotive business for 15 years, starting out as a porter and working my way up to Sales. Customers enjoy working with me because I always listen to their needs and provide them with honest service. Outside of the dealership, my free time is spent with my two sons and other family and friends. I lived in Brooklyn, NY before moving to Oak Park, MI. I am a graduate of Oak Park High and Ferris State. Enjoy playing softball whenever I have the time. My favorite sports teams are the Detroit Lions and the Tigers. Like to talk about cars and sports with my customers. Providing exceptional service to my guests is what I do best. I love to make them feel great about their purchase!

Hi, I'm a Sales & Leasing Consultant at Serra Chevrolet of Southfield. I've been in the automotive industry since 2016. I'm a Michigan native, a graduate of Warren Woods Tower High School, and a big fan of the Detroit Lions and Michigan football. I also enjoy traveling – I've been on several Caribbean cruises. In my free time, I like to cook and grill. I'm passionate about my product knowledge and dedicated to helping customers find the right vehicle.

Thanks for stopping by the Serra Chevrolet of Southfield website! I’m Bobby Carleton, and I have been with Serra Chevrolet since February of 2020. I'm a firm believer that the car buying process should be exciting and stress-free & helping you find the perfect vehicle is my ultimate goal! I enjoy learning as much about our products and services as possible and sharing that information with my clients. When it comes to life outside of work, I enjoy swimming, taking long walks with my dog, Roxanne, and exploring new places. In the wintertime, you can find me playing pond hockey or skiing, and in the summertime, you can catch me camping with my family, dirt biking, and just being outside as much as possible. I would love to assist you with finding your next vehicle and will make sure your visit here is stress-free.

Hello my name is Brendan Dreist and welcome to Serra Chevrolet of Southfield! I joined the Serra Chevrolet team in 2016 as a lot attendant. After completing my Bachelors of Business Administration at the University of Michigan- Dearborn in 2021, I worked in our Business Development Center assisting our customers with their online vehicle inquiries. I then assisted with our pre-owned inventory of vehicles before eventually selling new and pre-owned vehicles. The automotive industry has captured my attention ever since I can remember and working here has been such a rewarding experience! I am known for being kind and dependable as well as happy to assist with your vehicle needs. Stop by and give us a visit today so we can show you the Serra Chevrolet difference!

As a Sales & Leasing hero at Serra Chevrolet of Southfield, I bring 8 years of experience to the table. Hailing from The Woodlands, Texas, my passion for sales and leasing is undeniable. I'm committed to delivering an easy-going and efficient experience, getting straight to the point. My character qualities of honesty and determination are reflected in my Mark of Excellence awards with General Motors. I'm excited to connect with you, and help put a new dream in the driveway,

Hi, I’m Rick Trecapelli, a Sales Consultant at Serra Chevrolet Southfield with over 30 years of experience helping customers make informed, confident decisions. My approach has always been simple: listen first, understand your needs, and provide honest, helpful guidance—without the pressure. Whether you’re buying your first Chevy or upgrading to something new, I’m here to make the process clear, comfortable, and focused on what matters most to you. Outside of work, I’m an avid football fan and love spending time with my family. I’m also happily married, and I truly believe that family values are at the heart of what makes great customer relationships.

I'm a Sales & Leasing Consultant at Serra Chevrolet of Southfield. I'm originally from Macedonia. I hold a bachelor of science degree from Eastern Michigan University. I'm a big Detroit Lions fan! Besides my work, I enjoy discussing travel and sports – football especially. I'm fluent in Macedonian and English. My approach to work is built on honesty, loyalty, and helping people. I get along well with others and am always ready for a good conversation.

Hello! I’m Jim, and for 11 years I have been providing exceptional service within the automotive industry. I became a part of the team here at Serra Chevrolet in 2012 and have had the opportunity to work with some of the best people. My goal is to provide great service and make the car buying process simple. When I’m not hard at work, you can find me spending time with my wife, Kali, and our daughter. Attending baseball games, going for bike rides, and listening to music are some of my favorite hobbies – big fan of The Grateful Dead and the Detroit Tigers. Las Vegas is at the top of my travel list – my wife and I chose MGM Grand for our wedding ceremony. Overall, I’m an easy-going guy who enjoys helping others whenever I can!

Welcome to the Serra Chevrolet of Southfield website! I am ready to help you find your next vehicle. As a valued guest, you can rely on me to be informative, patient, and customer-driven. Your automotive needs are always my top priority. Excellent and timely communication is what I strive for; I will never waste your time. When it comes to life outside of the dealership, my interests include water sports, swimming in the great lakes, and football training. While in college at Oberlin, I was a nationally ranked quarterback and All-American finalist. I am the proud father of one daughter, Margot, who loves singing Baby Shark with her dad. I am also a super fan of sports cars, particularly the Lotus Exige.

Hello, everyone! I’m Patrick, a Service Advisor at the dealership. I’m from Royal Oak, Michigan. Since joining the automotive industry, I have met some of the best co-workers and customers who have become just like family. I pride myself on providing exceptional service to all of my customers. From the moment guests walk through our dealership doors, I’m ready to provide them with world-class service. I always put the needs of my customers first!

Hello! My name is Scott Bruyere. I have been in the auto industry for 27 years now; all with GM products. I believe that I was born to do this job. I'm known for being genuine and easy to work with. I look forward to meeting you and providing you with an exceptional customer service experience

Hi, everyone! My name is Randy and I’m a Service Consultant at the dealership. I have 25 years of experience working in this industry, and have been with the Serra organization since 2013. Serra treats its employees and customers with true professionalism. My priority is to help guests find the best options to suit their vehicle needs. Customers can depend on me to be straightforward, honest, and easy to approach. Outside of work, I love spending time with my wonderful wife, Rochelle, and our amazing children, Caitlin and Colin. One of my true passions is helping others any way that I can!

Customers trust me to provide quality service that they can depend on. I always put the customer first, and work hard to make sure their vehicle concerns are solved. Stop in today and let the Serra Chevrolet's service team take care of all your servicing needs.

Hello! My name is Bryon Lyons. I joined the auto industry three years ago, and have enjoyed working with our great team and our amazing customers. Everyone knows that I am a team player who is willing to go above and beyond to help others. I have a strong passion for providing excellent customer service, and am understanding of what is needed. I am from Detroit, MI and I studied at Eastern Michigan University. In my spare time, I like to work out and play basketball and football. I’m always up for a discussion about sports. Be sure to visit us today for high-quality service that you will love!

Hello! I’m Robert, a Sales Consultant here at Serra Chevrolet. I have been working in the auto industry for nearly 20 years, providing friendly service that customers can depend on. I’m from Kalamazoo, MI and am a graduate of Loy Norrix High School. My priority is always the customer. Listening to each guest allows me to understand what they need. I make sure our customers have the best options to choose from, and I always strive for customer satisfaction

Thanks for stopping by the Serra Chevrolet of Southfield website and taking the time to read my bio. I’m a Service Consultant who is always ready to provide quality customer service for my guests. You can rely on me for knowledge, honesty, and professional experience. I go above and beyond to make the process as stress-free and enjoyable as possible. Please don’t hesitate to reach out with any questions: I am always here to help!

Hello! I’m Caitlyn Szolach, a service advisor who enjoys working for the best dealership around. My hometown is Livonia, Michigan, and some of my special skills include excellent communication and interpersonal skills and a compassionate and patient demeanor. I love being around family and friends in my free time, especially my four children, who are my entire world. Some of my interests include going downtown to take in the beautiful atmosphere and attending different concerts and sporting events. I’m known amongst my colleagues and friends for being upbeat, friendly, down-to-earth, dependable, and outgoing “sunshine.” When it comes to customer service, my guests can rely on me to listen to their needs and go above and beyond to solve their automotive problems. The best aspect of my job is meeting my customers and getting to know them personally; it feels great to learn about each other’s unique needs. Guests appreciate my personable approach and stellar service. It brings me great pride to make their experience one-of-a-kind, positive, and easier.

Hello! Efren Esquivel is the name, and working hard for my customers is what I do best! I grew up in the Detroit and Downriver area and am a big advocate for the Motor City. Unsurprisingly, I’m also a big fan of local sports. Helping with my local team, Trenton High School activities. My younger siblings attended the school, so you name it, I try to do it, from donating my time to sporting events and chaperoning various activities. When it comes to my auto abilities, vehicle knowledge and performance vehicles are some of my special skills. My top concern is helping others reach their automotive goal and making the servicing process as easygoing, fast, and enjoyable as possible. I bring four years of automotive experience into the dealership daily, which feels less like work and more like a new experience I want to take on among colleagues and customers. Everyone knows me for my great humor and ability to make others smile. I connect with my customers on a personal level and make sure that they are treated like family. It can be troubling bringing in your vehicle for service, but you can rely on me to create a friendly environment while solving your automotive needs!

Thank you for visiting the Serra Chevrolet of Southfield website. I look forward to working with you in-person and solving your vehicle needs. I take the time to listen to my guests and strive for customer satisfaction. Please don’t hesitate to reach out with any questions and concerns; I am always here to help.

Thanks for stopping to read my bio. I hope to meet you in person and earn your trust and business. When it comes to service, I go that extra mile for my customers time and time again. You can rely on me for honesty and integrity; I am here to help you get back on the road safely and with a smile!

Since joining the team here at Serra Chevrolet of Southfield, I have met some of the most amazing people who have become family. We take care of our customers and go that extra mile to ensure they leave the dealership completely satisfied. By listening to my guests, I can provide accurate information and the best options. I go that extra mile for each customer!

Welcome to the best dealership in town! At Serra Chevrolet, we pride ourselves on putting the needs of our customers before a sale. We only do what's in the best interests of our clients. You can depend on our service team to go that extra mile for you time and time again!

When you want service that you can count on, from some of the best technicians in the automotive business, you have come to the right dealership. Everyone at Serra Chevrolet Southfield works hard for our customers. You can depend on me to put your needs first.

As a Technician here at Serra Chevrolet, my goal is to handle your vehicle issues quickly, while ensuring that you get back on the road safely. You can count on me to put your interests first, and to do everything possible to provide you with exceptional service. My motto is that when the customer is satisfied, my job has been done right!

I believe in delivering a great experience to all of my clients. I have extensive knowledge pertaining to the Chevrolet brand, and continue to learn more about the technological advances that Chevrolet makes each year. Customers enjoy working with me because I'm friendly, informative, and patient. I always go above and beyond for our clients!

What does it take to master your craft? It takes dedication, extensive training, and a desire to always improve. Those qualities describe the entire technician team here at Serra Chevrolet of Southfield. We believe in getting the job done right, the first time around!

Working in the auto industry has been a great experience for me. I’ve met some wonderful people over the years, and learned a great deal. The Serra team takes pride in offering service that customers can count on!

Thanks for stopping by the Serra Chevrolet of Southfield website! I’m a technician looking forward to meeting you and solving your automotive issues. My top priority is ensuring you return on the road safely while repairing your investment. You can rely on me for transparency and straightforwardness at every step of the process. Your auto needs always come first. Please reach out to us anytime, so we can get the job done right!

Welcome! As a Fast Lane Technician, I’m proud to be part of the team helping to keep your car running smoothly. It brings me great joy to make sure all customers have a safe vehicle. So, whether you’re coming in for routine maintenance or something more complex, I’m here to help. I’ve been in the business for about five years now and am also a tire specialist. Originally from Detroit, Michigan, I’ve been recognized for my robotics knowledge. I’m a Power Rangers fan and collector who has amassed some pretty cool memorabilia and autographs. I also love classic cars. Known around here for my friendly, kind, and outgoing approach to this work, I look forward to serving you.

Joining the auto industry and becoming part of the team here at Serra Chevrolet of Southfield has been a great experience. I'm looking forward to meeting new customers and coworkers, providing quality customer service, and helping out as needed!

When you want service you can count on, this is the dealership for you. My automotive skills and knowledge allow me to provide customers with the best service. I go above and beyond to get the job done right. My priority is always customer satisfaction!

Welcome to Serra Chevrolet! My name is John White and I have been selling car parts since 1995. I began working with the Serra organization in 2000 – first with Saturn and now with Chevrolet. Customers can depend on me to get them in and out with the right products. I’m an easy-going guy who loves cars. In my spare time, I like going to car shows. Customers enjoy working with me because I’m always polite, knowledgeable, and honest.

Finding the correct parts should be quick, easy, and fun, and that’s our motto! Our team is here to get customers what they need so they can go back on the road safely without any hassle. We have the knowledge you need and the assistance you can trust. I have been in the parts business for 39 years and walk into the dealership daily, ready to put that skill set to good use. When I’m not here being the best Parts Manager I can be, I love to spend time with my family, especially my beautiful wife, Laura, my three wonderful daughters, and our two fantastic grandsons, with another one on the way! You can also find me enjoying golf in my spare time or traveling. I’m always up for watching a game of Michigan Wolverines football!

Welcome to Serra Chevrolet! I have been working with the Serra organization since 1992. It’s an amazing organization that treats its employees and customers with respect and true professionalism. My career in the automotive industry began in 1987. I’m known for my on-time and accurate financial data, and my ability to work well with others, helping out whenever I’m needed. I’m from West Bloomfield, MI and studied at Michigan State University. In my spare time, I enjoy watching sports and being around family and friends. I have one son, Steven – he makes me proud every day. My favorite sports teams are the MSU Spartans football and basketball teams, and the Red Wings!

Hello! Welcome to Serra Chevrolet of Southfield! We are a dealership that prides itself on offering customers the best service around. I’m an easy-going person who enjoys meeting new people and building lasting relationships. I am proud to work for the Serra organization, which treats its employees and customers like family. I’m from Monroe, MI and have been working at the dealership since 2005. Each day I use my exceptional communication and computer skills. I’m all about exceeding expectations and providing one-of-a-kind service!

For almost seven years, I have been dedicated to providing exceptional service in the automotive industry. I started out as a cashier for the Serra organization and have moved up to an Office Assistant/Warranty Manager. Customers enjoy working with me because I’m honest, energetic, funny, and easy to get along with. Making sure our customers are satisfied and have the best options are my goals. I am from Saint Clair Shores, Michigan, and I attended Specs Howard School of Broadcasting and Lawrence Tech University. I love being in the automotive industry and am working hard to continue growing within this business!

Hello! My name is Laurie and I have been working at the dealership since 2014, but my career in the automotive industry began 21 years ago. I have met some of the most amazing people over the years. I’m from Warren, MI. My priority is to provide our guests with accurate service that they can depend on. Seeing our customers leave the dealership happy, and with a smile, is what we strive for at Serra Chevrolet of Southfield!

Welcome to Serra Chevrolet! I have been with the dealership since 2013, and enjoy working with a great group of people. I have excellent computer skills, and pay close attention to detail. I’m always willing to help out whenever needed. The Serra organization treats its employees and customers with the utmost respect. Come in today and let us handle all of your vehicle needs!

Thank you for choosing Serra Chevrolet of Southfield to take care of your vehicle needs. I have years of experience working in the automotive industry, and am truly passionate about helping others. We have a great team here at the dealership that will go the extra mile for every customer who walks through our dealership doors. We believe in getting it right every time. You can depend on us for honest service and a simple process. Serra Chevrolet of Southfield is all about customer satisfaction!

At Serra Chevrolet of Southfield, we work hard to ensure that our clients get exactly what they need, minus all of the hassles. I am part of the Fleet Operations team here at the dealership. My priority is to keep a positive attitude, making sure my clients leave satisfied with their service. I grew up in Oak Park, Michigan, and graduated from Oak Park High School. Being a quick learner is one of my special skills. I love learning about new trades. In my spare time, I play volleyball and baseball. I’m a super fan of basketball. My favorite teams are the Detroit Pistons and the Golden State Warriors. Going to the movies and singing are some of my favorite pastimes, in addition to bowling and hanging out with friends. I look forward to working with you soon, and helping you get the products that you will love!

Welcome! Heather Randall is my name, and I aim to exceed your expectations! My automotive career began in 2013, and I joined the Serra Chevrolet of Southfield team in October 2022. Representing an incredible brand and working with the most amazing colleagues and guests feels excellent. Regardless of the situation, my top priority is to learn as much about customers as possible and to provide the information, friendliness, transparency, respect, and communication they deserve. Seeing you find the perfect vehicle is my goal. I’m the proud mother of two; my son is an Army veteran, and my daughter is a preschool teacher. I also have the most amazing grandson who warms my heart. I’m all about family! When it comes to my hobbies and interests, traveling is at the top of the list, along with relaxing and enjoying my free time. Some places I’ve visited include Texas, Georgia, Colorado, and Mexico. Please enjoy your time on the website, and be sure to reach out or stop by for the ultimate purchasing experience!

Hello! I'm an Internet and Sales Assistant here at Serra Chevrolet of Southfield. As one who is very helpful and understanding, I strive to meet your needs. Being kind and helpful is my strong suit. I'm passionate about being customer-focused. The customer will always come first. I'm also passionate about hiking and spending time with my family and my dog. Feel free to ask me anything about our inventory or services. I'm here to help!

I'm an Internet & Sales Assistant at Serra Chevrolet of Southfield. My role involves managing online leads, assisting customers with inquiries, and supporting the sales team. I'm detail-oriented and comfortable working both independently and collaboratively. I enjoy finding solutions and contributing to a positive customer experience. I'm proficient in various software programs and have a strong understanding of the automotive industry.

Welcome to Serra Chevrolet of Southfield! I’m Mary Zehnder, and I joined the dealership in May 2021. Working with the sales team is one of the best experiences because we interact with our customers and have the opportunity to solve their problems and put a smile on their faces. Whether I’m helping in person or via the internet, my clients can rely on me to give 100% percent and ensure their purchasing experience is enjoyable, informative, and easy-going. In addition to excellent customer service, some of my skills include photography and drawing. I studied at Wayne State University. Overall, I’m a friendly person who enjoys helping others achieve their goals!

I enjoy being a part of the group here at Serra Chevrolet. We are all like family. Each day I help get the vehicles ready for our customers. I am known to assist my coworkers wherever, and whenever, never, or wherever, I am needed.

Thank you for giving Serra Chevrolet of Southfield the opportunity to serve you! Our professional staff is dedicated to putting the needs of every customer first. We believe in going that extra mile for our guests, doing everything possible to ensure that they leave the dealership feeling completely satisfied!

Thank you for choosing Serra Chevrolet of Southfield. We are a dealership that prides itself on providing world-class service to our customers, in addition to the best vehicles in the automotive industry! We have a team of professionals who go above and beyond to ensure that our customers are always satisfied, regardless of what service we are providing. The interests of our customers come first. I have been working in the auto business since 1993, and have had the chance to meet some of the most amazing people. I’ve been married to my wonderful wife for 25 years, and have two beautiful daughters. Outside of work, my family and I enjoy skiing, boating, and mountain biking together!

Purchasing a vehicle should be a fun and memorable experience. Here at Serra Southfield we are committed to making sure our customers have fun purchasing new and preowned vehicles. I take pride in remaining honest, fair, and committed to helping others since joining the auto business in 2011. I joined the Serra team in early 2019. In January of 2021, I was promoted to General Sales Manager. I am truly blessed to work with the best team in the business. I've been married to my wonderful wife since 2015 and we have two beautiful kids.

Thanks for visiting the Serra Chevrolet of Southfield website! My goal is to make your experience enjoyable, informative, and as transparent as possible. I have been in the automotive industry since 2002 and strive for great Customer service! Here at Serra Chevrolet we treat Customers like Family, if you are looking for a vehicle or in need of service work, we will be sure you leave extremely satisfied. During my free time I enjoy spending time with my two boys and catching a Detroit Lions’ game.

Welcome to Serra Chevrolet! My name is Mike Daoud and I would like to thank you for letting us provide you with a one-of-a-kind experience. I started my automotive career in 2006 & joined Serra Chevrolet in 2019. I have been in management for over 5 years, I absolutely love my role and love helping customers in every way possible. Prior to management I was in sales for over 10 years, I try to be a positive influence on others and am always available to help out. Customer satisfaction is most important to me! I will go above and beyond to make our guests feel happy about their visit here. I give all of my customers the best options possible and help make the buying process an easier one. I am very easy going, helpful, and caring. I have built a good reputation for being a hard worker and extremely passionate about what I do. I am always determined to get the job done. The best part of my job is the interaction with our customers, and knowing that I have made a positive impact on their lives. In my spare time, I enjoy playing racquetball and bowling, watching football, doing outdoor activities, country concerts and traveling.

Joining the automotive industry in 2012 has been one of the best decisions of my life, and becoming a member of the Serra Chevrolet of Southfield team in May 2022 will be another. I look forward to working with the amazing group of finance and sales team members and management, and other staff. Helping our customers find the best finance options on the perfect vehicles is what I’m all about, and motivating and training our team members to ensure each guest receives quality service. This is one of the most meaningful transactions of our customers’ lives, so we do everything possible to get them approved. I'm patient and informative throughout the signing process. I do all that I can to ensure every customer feels comfortable with their transaction. I'm always up for conversations about family, work, sports, and world events. Outside of the dealership, I enjoy working on cars, playing a little soccer, or football from time to time.